At Kodee Flights (operated by Smart Service Trips), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding that information when you use kodeeflights.com or call our toll-free number +1-888-975-6438.
1. Information We Collect
Personal Information You Provide
When you interact with Kodee Flights — whether by submitting a flight query form, calling our agents, or completing a booking — we may collect the following:
- Full name as printed on your government-issued travel document
- Date of birth and gender (required by airlines for ticketing)
- Passport or travel document number (for international travel)
- Contact information: phone number, email address, postal address
- Payment information: credit/debit card details, billing address
- Travel preferences: seating, meal requests, special assistance
- Frequent flyer numbers and loyalty program details
Information Collected Automatically
When you visit kodeeflights.com, we may automatically collect:
- IP address, browser type, and device information
- Pages visited, time spent, and navigation patterns
- Referring website and search terms used to reach our site
- Cookies and similar tracking technologies (see Section 5)
2. How We Use Your Information
We use the information we collect for the following legitimate business purposes:
- To process, confirm, and manage your flight reservations
- To communicate booking confirmations, itinerary changes, and travel updates
- To respond to your inquiries and provide customer support
- To process payments and prevent fraudulent transactions
- To comply with airline requirements and government regulations (including TSA Secure Flight)
- To improve our website, services, and customer experience
- To send promotional offers (only if you have opted in)
3. Information Sharing
We do not sell your personal information. We share your data only with trusted parties necessary to complete your booking or to operate our business:
- Airlines and GDS providers (Global Distribution Systems) to ticket and manage your reservation
- Payment processors to securely handle transactions
- Service providers that support our operations (hosting, analytics, customer service platforms)
- Government authorities when required by law, subpoena, or regulation
4. Data Security
We implement industry-standard technical and organizational measures to protect your personal information, including SSL encryption for data transmission, secure servers for data storage, restricted employee access, and compliance with Payment Card Industry Data Security Standards (PCI-DSS) for cardholder data. However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Cookies and Tracking
Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and support advertising. Cookies we use include:
- Essential cookies — required for core site functionality
- Analytics cookies — such as Google Analytics, to understand how visitors use our site
- Advertising cookies — to show relevant ads, including through Google Ads
You can control or disable cookies through your browser settings. Disabling cookies may affect how you can use some parts of our site.
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your information (subject to legal retention requirements)
- The right to opt out of marketing communications at any time
- The right to data portability
- For California residents: rights under the California Consumer Privacy Act (CCPA)
- For EU residents: rights under the General Data Protection Regulation (GDPR)
To exercise any of these rights, please contact us at +1-888-975-6438.
7. Children's Privacy
Kodee Flights does not knowingly collect personal information from children under the age of 13 without parental consent. Bookings for minors must be made by a parent or legal guardian. If you believe a child has provided us with personal information without proper consent, please contact us immediately.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We recommend reviewing the privacy policies of any third-party sites you visit.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.
10. Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy, please contact us:
- Toll Free: +1-888-975-6438
- Website: kodeeflights.com
- Operated by: Smart Service Trips